Support

MetraTech World Class Support Services

MetraTech understands how critical billing, settlement, and customer care are to your business. We are committed to helping our customers manage the operational issues involved with running a major enterprise software application. To ensure the highest quality support possible, MetraNet users will work with a team of MetraTech support professionals who know each account and the individual characteristics of all our users’ businesses.

Get Answers Online
MetraTech provides customers with a comprehensive set of online resources. Online support capabilities are available 24 hours a day, seven days a week, and represent a quick and easy way to submit and track support requests, search published solutions, and more.

MetraNet
MetraNet online support is available here.

Metanga
Metanga support is available in the navigation bar of the application. Additional information about Metanga configuration is available at: howto.metanga.com

MetraNet & Metanga support can also be reached via telephone: +1-877-386-8380