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With all positions at MetraTech, years of experience is not as important as commitment to success, relevant technology knowledge and fit within our unique culture. Direct candidates only, please — no third parties or agencies. Send your resume now!

Sr. Software Engineer
Senior Technical Consultant
Business Solutions Technical Manager (U.S. Pre-Sales)
Project Administrator
Senior Technical Consultant
Senior Technical Writer

Sr. Software Engineer

Responsibilities
Play a key role in the development and delivery of complex business applications using Microsoft technology. Be the owner for important business and technical infrastructure components used in the MetraNet XML billing platform.

Requirements
5 years as a C++/C# developer on Microsoft platforms, including Windows/2003. Should have in depth experience in eliciting and understanding complex business requirements and translating them into robust designs and implementations. Should be very comfortable with Use Cases. Exposure to billing, accounting or other financial applications is a very strong plus.

Must have excellent object-oriented analysis, design and implementation skills. Should have solid understanding of XML. Position requires deep knowledge of COM, ATL/STL and NT threading models. Also requires hands-on experience with Microsoft data access technologies, including ADO, OLEDB, ODBC and DTC. Experience with MTS and/or COM+ transactional capabilities highly desirable.

Must have strong relational database fundamentals; experience with SQL language on at least either SQL Server or Oracle is a requirement. Understanding of the Microsoft .NET platform and development environment a very strong plus. Good understanding of performance, scalability and reliability characteristics of different design and implementation choices.

Must possess excellent communication and leadership skills and enjoy working as part of a cross-functional team.

To apply for this position, please submit your resume via e-mail (principals only) to MetraTech's Human Resources Director, jobs@metratech.com. Please note that MetraTech is not accepting unsolicited resumes from specialty recruiting firms or other similar third parties for this position.

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Senior Technical Consultant

The Technical Consultant will be responsible for working with customers and systems integration partners.

The resource will assist in business scope and design workshops and customize, test and deploy MetraTech’s products under the company’s project methodology. Further, the resource will be responsible for obtaining, analyzing and implementing customization and integration requirements.

Qualifications:

Four or more years of billing or other OSS/BSS industry experience
Experience working on enterprise software product implementation projects (e.g., billing, CRM, ERP, etc.)
Experience in integration of the above product(s) with 3rd party solutions
Two or more years of experience with Microsoft technologies (.NET and/or COM, Windows 2003 Server, SQL Server and IIS)
Development using C++ and/or C#
Development using SQL programming
Knowledge of XML, ASP, ASP.NET and Web Service
Strong interpersonal skills and excellent communications skills
Ability to multi-task and work through problems
Willingness to travel up to 40% of the time
B.S., Computer Science or equivalent

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Business Solutions Technical Manager (U.S. Pre-Sales)

Based in our Waltham, MA headquarters, the Business Solutions Technical Manager (BSTM) will be responsible for providing professional insight into business fit and technical and product support to the MetraTech sales team and implementation partners throughout the sales cycle.

As an active part of the team, the BSTM will have shared responsibility with the Sales Team for closing successful deals by facilitating and demonstrating solution requirements and fit, product and solution demonstrations, Proofs of Concept (POCs) and pre-sales technical meetings.

The BSTM will assist in business scope and design workshops and to customize, test and deploy MetraTech’s products under the Company’s project methodology in fulfillment of specific prospect, partner or market solution opportunities and needs. Further, the BSTM will be responsible for obtaining, analyzing and implementing customization and integration requirements as they relate to delivering the conceptual solution and the actual demonstration or reference implementation.

The BSTM is also responsible to correlate business value to technical function based on a solid understanding of MetraTech products’ technical features and business benefits. The BSTM is the principal MetraTech product expert in terms of configuring and demonstrating the MetraTech product suite to prospects and partners.

Other Responsibilities, Attributes & Activities:

Desire to be proactive in learning about our and related technologies
Keeping current on information and trends for billing and targeted industries
Interpret technical issues into business needs; be the technical translator for the Sales Team
Provide an ongoing bridge to product development for customer input on features and functionality
Be able to do a technical assessment of the fit, and have a clear understanding of the business justifications and constraints – able to discern a “good” deal from a “bad” one
Be able to create and deliver effective demos both in person and by audio/web /video conference.
Be able to become a super-user of the MetraNet solution and create demos tailored for specific prospects, using GUIs provided with the platform and with MetraTech data creation tools.
Desire to work proactively and collaboratively with the Sales Team and the technical teams at MetraTech
Be able and willing to travel at least 50% of the time
Be able to work under tight deadlines and effectively establish and communicate priorities
Understand urgency – in this sales role, it will not always be possible to work as methodically as a technical person would like
Be skilled at meeting facilitation and presentation. Audiences include business users/buyers (Finance, Sales, Marketing, Customer Care) and most importantly, technical users/buyers (IT, Operations, Systems Integrators)
Understand how to prioritize issues and lines of enquiry to ensure requirements are clear, concise and can be accurately reflected and demonstrated
Be able to listen carefully in customer meetings and adjust accordingly – in real-time
Be able to actively keep technical meetings focused – knows when a tangent is just a tangent; have discipline to stick with an agenda and introduce perspective. Must be realistic; able to stay focused on what our product can actually do – not get into conversations that set expectations that can’t be met
Able to see to the heart of a technical issue and know the real issue from technical “trip ups”
Must be able to understand the differences between MetraTech’s solutions and those of the competition and track ongoing development from competitors

Requirements:

Bachelors’ Degree (or equivalent), preferably in Engineering or Computer Science.
6 - 8 years’ experience as a BSTM, Business Solutions Manager, Pre-Sales or Technical Consultant in BSS/OSS.
Well rounded industry knowledge (billing, telecom). Strong billing industry experience is a major plus.
Crisp, clean, clear presentation skills, able to translate technical concepts to an often high level business audience as well as gain respect on the technical side of the house.
Experience conducting fact finding and presentations using web & audio conferencing.
Experience working on enterprise software product implementation projects (e.g., billing, CRM, ERP, etc.) and integrating BSS products with 3rd party / custom applications.
Experience using C++ and/or C#, SQL programming. Knowledge / familiarity with XML, ASP, ASP.NET and Web Services and other Microsoft technologies. (.NET and/or COM, Windows 2003 Server, SQL Server and IIS).
Ability to self-manage and maintain your own schedule, multi-task and work through problems.
Strong interpersonal and excellent communication skills and enjoy working as part of a cross-functional Sales Team spanning multiple time zones.
Fluent in additional languages besides English is a plus.

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Project Administrator

Provide assistance to the Professional Services Group related to the financial/contractual/adminstrative aspects of projects. Serve as a liaison between the Project Manager and client staff. Primary duties will include: proposal preparation; tracking of proposals and client authorization documents, tracking project/task budgets against actual and expected expenditures; ensuring compliance with internal and external requirements/deadlines related to the administrative/financial/contractual aspects of projects; tracking costs vs. budget; running and distribution of reports, updating project workspaces, collection and entry of project data, and preparing and distributing documents for Executive meetings.

Experience Requirements:

1-3 years of administrative experience supporting multiple people in a fast paced technology environment; previous experience as a project administrator or coordinator preferred.

Skills Requirements:

Working knowledge of Microsoft Office Suite; experience dealing with external customers; excellent communications skills including verbal, written and listening skills; ability to plan and organize in a multi-tasking environment giving attention to detail and follow-through; sound judgment; adaptable to unusual situations; realistic, common sense approach to job and problems.

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Senior Technical Consultant

The Senior Technical Consultant will be responsible for working with customers and systems integration partners.

Qualifications:

Five or more years of billing or other OSS/BSS industry experience
Experience working on enterprise software product implementation projects (e.g., billing, CRM, ERP, etc.)
Experience in integration of the above product(s) with 3rd party solutions
Two or more years of experience with Microsoft technologies (.NET and Windows Server) and Oracle RDBMS
Expertise in OO development (C#, C++ and/or Java)
Expertise in SQL programming
Knowledge of XML, ASP/ASP.NET and Web Services
Strong interpersonal skills and excellent communications skills
Ability to multi-task and work through problems
Willingness to travel up to 40% of the time
B.S., Computer Science or equivalent

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Senior Technical Writer

MetraTech is seeking a productive, talented, and experienced individual who is comfortable working with developers in an innovative engineering environment that is maintaining and developing an industry-leading billing platform.

Position
You will be the second member of a two-member team, reporting directly to the VP of Development.

Responsibilities
Play a key role in the development and delivery of a multifaceted documentation set targeted to configuration developers, system integrators, billing managers and operators, customer service representative, and ultimately subscribers. You will play a role in all phases of the doc process: from working with feature teams on design docs though the development milestones to the final release and published doc set.

Requirements

At least 5 years solid technical writing, including proven API doc experience.
Bachelor’s degree or equivalent experience.
Comfortable working as part of a cross-functional team (participating with engineers and QA group, among others).
High comfort level with installing and configuring Windows systems and software.
Must be good at thinking through and solving problems that users are likely to encounter.
Self-directed: Able to test and try things out for yourself.

Skills

Able to write clear, concise. effective descriptions and instructions tailored to audience.
Able to rework and re-factor legacy documentation.
Able to read XML and at least one programming language.
Able to use Word as a complete publishing tool.
Able to use Visio or a comparable drawing tool.
Able to use Dreamweaver or a comparable HTML editor.
Able to use RoboHelp or a comparable help development environment.
Some programming background highly desirable.

Samples of your work will be required.

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