ACT Teleconferencing Deploys MetraTech as the Premier Billing Platform for Conferencing and Collaboration 

ACT Utilizes MetraNet to Provide Real-Time XML-based Billing For its Global Operations

WALTHAM, MA – December 3, 2001 – MetraTech, a leading Web services-based billing, revenue sharing and customer care software provider, today announced that ACT Teleconferencing, Inc. (Nasdaq: NM-ACTT), a full-service global provider of audio, video, data and Internet conferencing products and services, has deployed MetraNet as the billing and revenue sharing backbone for its conferencing communications solutions. MetraNet's Web services architecture and "configure, don't code" methodology provides ACT with the power to implement innovative, flexible pricing plans for new combinations of conferencing services in hours instead of months.

"MetraTech helped us shave about a month off our billing cycle, reducing the time between the conferencing event and billing from 30 days to one. Its also made us much more flexible in how we bill for our audio, data and video conferencing services," said Mark Kelly, CTO at ACT. "We wanted two things - to configure new services as quickly as possible across worldwide locations, and to bill for those new services immediately, with an online bill. With MetraNet, we accomplished both of those goals and are also providing a complete Web-based information management service for our customers."

ACT chose the MetraNet platform because it is designed to meet the complex billing needs of conferencing and collaboration companies. MetraNet provides ACT with the ability to offer its customers a comprehensive online bill as well as the granular detail of each transaction in a significantly shorter time period than traditional or proprietary billing systems. Using MetraNet, ACT harnesses the power of the Web to quickly and easily implement new services and dynamic pricing plans for its customers and improves cash flow by significantly reducing the time it takes to create invoices.

"With an increase in the demand for conferencing services, shortening the time-to-market for new services and enabling the immediate collection of revenue is mission critical; and we are excited that ACT selected MetraNet to support the billing needs of its business infrastructure," said Scott Swartz, president and CEO, MetraTech. "The new architecture provides ACT with efficient, accurate, flexible billing processes to streamline their global operations."

About ACT
Established in 1990, ACT Teleconferencing, Inc. is an independent provider of audio, video, data and Internet conferencing products and services to corporations, educational organizations and governmental entities worldwide. The company's operations have grown from the original single location in Denver to 13 service delivery centers and sales offices in 10 countries. ACT's headquarters are located in Denver with sales and service delivery centers in New Jersey, Boston, Denver, Toronto, Ottawa, London, Paris, Brussels, Amsterdam, Frankfurt, Hong Kong, Singapore, Sydney and Adelaide. The company's Internet address is www.acttel.com.

About MetraTech
MetraTech Corp. offers the first Web services-based billing, customer care, and revenue sharing platform. The MetraNet™ XML billing platform dramatically reduces billing costs, bills for new services quickly, offers dynamic pricing, manages business complexity and accelerates profitability for enterprises, telecommunications companies and "next-generation" service providers. MetraNet is the first billing platform that empowers customers to quickly and efficiently meet evolving business needs. MetraTech is based in Waltham, Mass., with offices in Oxford, England. For more information, please visit www.metratech.com or call 781-839-8300.

MetraTech is a registered trademark, and the MetraTech logo is a trademark of MetraTech Corp. All rights reserved. Other brands or products mentioned are trademarks or registered trademarks of their respective owners.

Contact

Back