Premiere Conferencing Deploys MetraTech's Billing Platform to Accelerate European Growth

Waltham, MA, June 8, 2004 — MetraTech Corp., the leading provider of Web Services-based billing, customer self-care, and partner management solutions, today announced that Premiere Conferencing, a leading innovative audio and data conferencing provider and a business until of Ptek Holdings, Inc. (NASDAQ: PTEK), has deployed MetraNet™ as its European billing solution to improve operational efficiency and provide its customers with a higher standard of service.

"We chose MetraTech as our billing partner because they offer an innovative platform capable of supporting our rapid growth and customer needs in Europe, said Mike Havener, CFO Premiere Conferencing. MetraNet has significantly improved our operational excellence by automating our complex billing, call typing and customer bill inquiry processes. This automation combined with MetraNet's auditing features, facilitates our internal reporting and Sarbanes-Oxley compliance initiatives.

In the first few months of production Premiere Conferencing has already gained significant operational improvements including a 92% reduction in the number of rates to be managed, an 83% reduction in the time to generate invoices and a 79% reduction in labor required to manage the billing process. Premiere Conferencing has also experienced a decrease in customer calls related to billing as well as shorter call durations since customer service representatives can serve customers more efficiently without involving Information Technology resources. MetraNet's web-based interface provides customer service representatives with the information to quickly answer questions, improving productivity and customer satisfaction.

“MetraNet strengthens our competitive advantage by enabling us to provide web-based billing and reporting solutions to our customers," said Michele Hayden, Managing Director, EMEA, for Premiere Conferencing. "We now have the ability to quickly enter new markets with tailored service offerings, pricing models, reports and invoice formats in the customer’s preferred language and currency.”

"Premiere Conferencing European team has built a high standard of service by localizing their offerings for each geography through web-based scheduling, voice prompts and native language operators" said Scott Swartz, president and CEO of MetraTech Corp. "We are extremely pleased Premiere Conferencing leveraged MetraNet to become the first conferencing provider to offer a web-based billing and reporting solution in English, French, German, Italian and Swedish. This end-to-end customer service approach will accelerate their European growth."

About Premiere Conferencing
Premiere conferencing offers a full suite of audio and data conferencing services for all forms of group communications activities, from large events, such as investor relations calls and training sessions, to smaller meetings, such as sales planning calls and project team meetings. In 2003, premiere Conferencing hosted more than five million calls, joining over 26 million callers and totaling more than 1.3 billion minutes. Premiere Conferencing operates nearly 70,000 conferencing ports worldwide and generates approximately 20% of its revenues outside North America. A business unit of Ptek Holdings, Inc. (NASDAQ:PTEK), Premiere Conferencing office locations include Australia, Canada, France, Germany, Hong Kong, Ireland, Italy, Japan, New Zealand, Singapore, United Kingdom, and the United States.

About MetraTech
MetraTech Corp. provides the leading Web Services-based solution for billing, customer self-care, and partner management. MetraNet, MetraTech’s modular flagship platform, empowers customers to invent new business models and enhance collaboration between IT, business groups and subscribers. MetraTech offers a variety of delivery options ranging from licensing to outsourcing. Based in Waltham, MA, MetraTech has offices in San Francisco and London. For more information, visit www.metratech.com or call +1 781-839-8300.

MetraTech is a registered trademark, and the MetraTech logo is a trademark of MetraTech Corp. All rights reserved. All company, brand, product, and service names are trademarks or registered trademarks of their respective holders.

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