Learn how our airport revenue management system helped streamline billing operations for Chicago O’Hare. Our system was chosen because we were the only billing system that could support O’Hare’s diversified needs.
Accor operates in 92 countries, maintaining more than a dozen distinct brands, ranging from regional budget accommodations to international luxury brands. Accor is managing a large scale digital transformation which includes our enterprise billing solution, MetraNet for Accor’s hotel billing software needs.
In a smart city, the data-collecting sensors across city layers are all integrated and communicating with each other. The data generated can be analyzed across systems to anticipate, mitigate and even prevent common city problems. Smart cities can transform and improve the lives of each citizen and of society as a whole. From traffic management, enhanced energy distribution and water leak detection to automated lighting and crime detection and prevention, all of these services will become the new normal.
MetraTech was acquired by Ericsson in September 2014. With the resources and technology of one of the world’s largest software companies, MetraTech products will scale to reach new customers around the world. We are excited to be part of Ericsson and helping them lead in a globally networked society. See how Ericsson sets itself apart from competitors.
Today the Internet of Things (IoT) is focused primarily on services that record and relay sensory data; however, as all technologies evolve, so too will IoT services. As more complex business models emerge, billing solutions must be able to support the agile needs of a business as changes occur rapidly in pace with technology. Don’t get stuck with a one-trick billing solution. Instead, invest in a billing solution that can handle any business model, or combination of business models – including those not yet defined.
The MetraNet platform consists of six vital applications that support the Agreements-Based Billing and Settlement philosophy of empowering companies to quickly and easily create highly differentiated service and pricing models that drive both customer and channel behavior.
With MetraNet for Cloud providers can jumpstart IaaS, PaaS, and SaaS cloud offerings with pre-configured service templates for subscription and usage-based cloud services. Supporting enterprise agreements with commitments and value-added offerings, providers can increase cloud adoption by enterprises. Wrap-around partner services are quickly configured to support sticky customer relationships while partner compensation is handled with ease.
MetraNet’s transportation industry blueprints delivers pre-configured metadata modules for aviation, concessions, and cargo out-of-the-box. These extensions can also be further configured with a customer’s metadata extensions to meet their own unique requirements.
For a global enterprise dealing with the varied needs of multiple business units and regions along with customers, resellers and partners, accounts receivable (AR) requirements go well beyond those provided by traditional Invoice Level or Line Item Level accounting systems. With MetraAR, MetraTech’s receivables module, an enterprise can manage receivables that accurately reflect its unique business model and seamlessly track and audit cash flow end-to-end.
CETIP operates the leading marketplace for private fixed income securities and over-the-counter (OTC) derivatives in Latin America, in addition to being Brazil’s largest private asset clearing house. Faced with market conditions that were driving increasingly complex and varied financial product offerings, CETIP’s homegrown systems could not keep up. MetraNet provides CETIP a dynamic billing system to monetize services in weeks not months.
Concur has distinguished itself among SaaS market leaders in recent years with more than 18 million global subscribers to its versatile travel and expense management solution. But amid this impressive growth, the scalability of fundamental quoting, contracting and billing processes were called into question. Today, Concur has found a future proof solution with MetraNet®, the metadata-driven platform delivering agile billing capabilities.
Brazil’s air travel volume has doubled over the last decade as the transport mode formerly reserved for an elite few has been democratized by Latin America’s fastest growing economy. As demand surged, the private sector was recruited to modernize aging infrastructure across Brazil’s airports. Our airport billing solution was selected and deployed at Guarulhos International Airport, São Paulo, the largest airport in Latin America to support aviation, concessions and cargo billing. Our airport billing solution is certified by the Brazilian government to support airport services, tariff and regulatory requirements.
The Depository Trust and Clearing Corporation (DTCC) plays a central role in America’s financial markets, supporting the processing requirements of many of the world’s largest securities firm. With MetraTech’s flexible enterprise billing platform, MetraNet, DTCC now has its own dynamic billing system to call upon.
TELMORE continues to lead the mobile market with its newly released TELMORE Play, changing the game for mobile operators once again. In addition to the standard communications services, TELMORE Play provides customer’s access to 12 content providers which include music, TV, movies, books, magazines and newspapers. To compete with Netflix, this offering includes four premium video options: HBONordic, TV2 Play, CMore, and MinBio. Considered a difficult goal to reach, TELMORE faced the challenge of implementing multi-party settlement to support the new partnerships. MetraNet enables TELMORE to control the whole lifecycle, billing and settlement, required to offer this competitive package.
Since its inception in 2004, TELMORE has leveraged its low-cost operations and exemplary customer service to secure a strong foothold within Denmark’s highly competitive telecom industry. Today, TELMORE has the highest customer satisfaction in Denmark with a net promoter score (NPS) of +58. In an effort to strengthen its core competencies while continuously expanding its catalog of quality services, TELMORE selected MetraNet to serve as the cornerstone of its evolving customer care and billing strategy.
The rapid rise of cloud based services inspired many companies to limit their pricing options to get into the market, but they are not taking advantage of the opportunity to use the cloud to transform their business. Limitations of billing systems that only support simplistic subscription services prevent wide scale adoption and lead to rapid service commoditization. Companies should not have to compromise and leave money on the table by flat rating a service or ignoring value-added opportunities because they can’t bill for these services.
Behavioral Billing is changing service provider profitability. As services are extended to the enterprise, providers need a billing system that supports evolving service and pricing plans. Service personalization and services targeted at multiple verticals are now top initiatives for new revenue and profitability. Competing or even partnering with over-the-top (OTT) players means providing services and bundles that deliver value to customers. A billing and settlement system capable of supporting individualized enterprise agreements is required along with real-time visibility on service consumption for customers and partners.