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Billing for SaaS, PaaS, IaaS within a Single Platform


Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services, and solutions that help people and businesses realize their full potential.

Business Needs

Towards the end of the past decade, Microsoft was transitioning to a Software-as-a-Service (SaaS) model with Microsoft Office 365 and Microsoft Online Services. Traditionally sold through their partner channel as shrink-wrapped software, Microsoft did not want to disintermediate or remove partners from the supply chain. In additional to calculating billing to the end user, to keep the channel intact, Microsoft would also need to calculate compensation and make payments to partners. With customers worldwide Microsoft was seeking a solution to support billing across multiple countries, multiple languages and multiple currencies.




  • Billing for Infrastructure-as-a-Service (IaaS), PaaS (Platform-as-a-Service) and Software-as-a-Service (SaaS) within a single platform
  • Compensating 38,000+ resellers
  • Supporting 45 countries, 36 languages, 13 currencies in a single platform
  • Accomplished with a build, operate, transfer model
Richard Koh

MetraTech has been an extremely important contributor to the successful launch of Microsoft Online Services, keeping pace with our aggressive delivery schedule throughout.

Richard Koh
Director, Microsoft