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GRU Airport Billing System

Airport Billing System in Latin America Delivers Critical Requirements for; Fast Deployment, Time-to-Revenue & Government Certification


Guarulhos (GRU) International Airport, São Paulo is Latin America’s largest airport serving over 34 million passengers and 340,000 tons of cargo in 2012. GRU was incorporated by GRUPAR in 2012 after winning and signing a 20-year concession contract with the Brazilian government. GRU is investing in its infrastructure to become a modern airport city.

Business Needs

With the transition from a state owned airport operator to a private one, it was important for the new GRU operator to begin collecting revenue and rolling out new services at GRU as quickly as possible. GRU was faced with three specific challenges that included implementing a new billing system in a compressed timeline, supporting aviation, cargo and concession services in one platform and integrating to existing ERP systems. The move from state to private enterprise also required that the new billing system support government tariffs.




  • The Brazilian civil aviation regulatory agency, ANAC, certified the MetraNet solution for airport billing in Brazil
  • In just 9 weeks from contract signing to deployment, MetraNet was supporting the GRU business
  • MetraNet is billing for all lines of business including aviation, cargo and concessions on a single platform, supporting the new airport city


Luiz Ritzmann

The ability of MetraNet to be easily configured to support all of our business models in record time made it possible for this milestone to occur. The ease of use and high visibility also helped us to quickly make any adjustments necessary to comply with regulatory rules during certification.

Luiz Ritzmann