"There isn't another solution out there that could handle the complexity of our business. Moreover, MetraTech’s billing platform is a strategic weapon; one which played a key role helping us close $12 million in new business last quarter."

- Robert F. Moore, chief executive officer, BT Conferencing Inc.

"Our ability to deliver high quality services that meet the diverse needs of our customers is key to our success. MetraNet has helped us launch innovative new services and create tailored offerings for our enterprise customers and resellers while reducing operational costs."

- Jawaid Ekram, general manager of services for the Real-Time Collaboration Business Unit, Microsoft

"Since installing MetraNet, ACT has been able to shrink its billing cycles from 30 days to one day and receive payments from customers 20 to 40 days faster than before. In addition, ACT has saved a couple of million dollars a year through improved billing accuracy, eliminating rebilling and having a smaller support staff to manage a single billing system.”

-Mark Kelly, CTO, ACT Teleconferencing

"MetraNet has significantly improved our operational excellence by automating our complex billing, call typing and customer bill inquiry processes. This automation combined with MetraNet's auditing features, facilitates our internal reporting and Sarbanes-Oxley compliance initiatives."

- Mike Havener, chief financial officer, Premiere Global Services, Inc.

"We wanted a flexible, scaleable, Web services-based billing solution to help support our steady growth and exceed the demands of our expanding customer base. We selected MetraNetÒ based on its strong operational and technical capabilities as well as their focus on the customer experience. MetraNet allows us to automate and streamline our operations and reduce the number of manual processes required to implement rate changes and new pricing plans."

- John F. Stapleton, chief executive officer, Who's Calling

"With MetraTech, our billing has become more of a strategic customer relationship builder. One of the very first things we put in front of our prospects and new customers is the MetraTech online bill, because it shows them billing is as important to us as the provisioning of the service that they're going to receive. At the end of the day, I think it will be one of the biggest changes we've made to the company in its 10-year history."

- Mark Kelly, chief technology officer, ACT Teleconferencing

“MetraNet strengthens our competitive advantage by enabling us to provide web-based billing and reporting solutions to our customers. We now have the ability to quickly enter new markets with tailored service offerings, pricing models, reports and invoice formats in the customer’s preferred language and currency.”

-Michele Hayden, managing director, EMEA Premiere Conferencing

"We needed a billing solution that would help us analyze customer data, develop new and innovative services, and get them to market in the fastest time possible. With MetraNet, we have the world's most advanced billing and customer care system. MetraNet allows us to offer our customers one of the most attractive service packages and pricing plans available on the marketplace."

- Tim Duffy, chief executive officer, MeetingZone

"Our business model has shifted from primarily product sales to service plans. So, we need a progressive solution to efficiently manage ongoing billing and reporting. MetraTech’s technology allows us to offer enterprises optimal service by providing highly accurate billing and unique integrated web reporting. As a result, we can quickly introduce new rich-media conferencing services while reducing the cost of generating invoices."

- Rick McConnell, chief executive officer, Cisco-Latitude Communications

"At Vialog, we realized the value of MetraNet when we recouped the entire implementation cost within the first few months of production. Even more surprisingly, MetraTech implemented the solution within just six weeks — that's unheard of in the industry. MetraTech has given us an incredible time-to-market advantage. MetraTech has made our billing process a strategic lever to increase customer satisfaction while increasing profitability."

- Bob Saur, chief information officer, Vialog (now part of Genesys)