MetraNet charging and billing software supports voice and data services across all network technologies.
As a continually evolving industry, the boundaries of telecom are constantly changing. No longer can the market be separated into easily identifiable vertical silos; mergers, acquisitions, and technological innovation have seen telecom expand into all areas of communications, content and commerce.
With high levels of market penetration and the commercial pressures inherent in a mature market, voice services have become commoditized. The challenge of maintaining revenue levels is an ever present one. Product portfolios require constant updating while shareholders demand streamlined cost-effective operations. Technology has created opportunity, but the opportunity demands constant innovation in both what and how organizations sell. This is where IT and Billing come to the fore, addressing the challenge of how innovation can be implemented quickly, efficiently and with minimal cost, bestowing an agility that can enable future market success.
The wireline industry has been hit particularly hard by the rise of free and cut-priced IP voice services with the result that the need to expand the product portfolio is greater than ever. Challenged from all sides by the growth in triple and quad play, new mobile technologies such as Pico and Femto cells and IP phones, operators are left with little option but to quickly reduce OpEx and CapEx, improve margins and strive to remain as agile as possible.
MetraNet supports Charging, Billing Settlement and Customer Care for Wireline operators for circuit-switched voice, packet-data voice, data and commerce, including broadband and Wi-Fi.
Our charging and billing products support voice and data services across all network technologies, including IP, ATM, Frame Relay, X.25, DSL and ADSL.
Residential Services
MetraNet is a fully convergent product. We can support the creation of bundled product offerings through our product catalogue to provide Quad-Play support of Mobile, Fixed, TV and Broadband services
Enterprise Voice & Data Services
Any hierarchy of any width and depth can be configured within MetraNet. Complete flexibility is permitted in the specification of account structures, billing responsibility, reporting and statement levels. The entire structure can be exactly tailored for individual corporations giving complete flexibility. Product and services, prices and discounts can be specified for broad market use, as well as customer-specific pricing. In addition, our customer care application, MetraCare can be used by a corporate own staff, allowing the complete view of all transactions, the management of all accounts, and the creation of new accounts within the hierarchy.
Deployment and Interface Options for Wireless and Wireline
MetraNet can interface to both file-based and message-based network mediation devices, guiding, rating and billing for any service using our centralized product catalogue. However, MetraNet can be implemented as a modular solution, offering the following integration options:
Adjunct Charging
A) MetraNet for all Charging requirements, including voice, data and commerce, and passing rated data directly to a legacy billing environment – our ability to accept any data format, and output in any format enables us to match exactly the requirements for data flows into legacy environments.
B) MetraNet for a new service introduction, including feeding priced events to the legacy billing environment
Adjunct Billing
A) Billing for a new service introduction where the legacy system is unable to bill, or where introduction of the new service will take too long, or is too costly
B) Billing for all services where a legacy environment, or an IN/Pre-Paid environment rates and prices events prior to billing
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